Return Policy

Returns / Exchange Policy

If you have received the correct order and unsatisfied with the fit of them item, we’re happy to accommodate this request within 5 days of receiving. Items must be unworn, unwashed, and undamaged. The customer is responsible for shipping the item back to our warehouse, and the customer will incur the shipping cost. Once we receive the item, you will be refunded within 5 - 7 business days through the method of payment the item was originally purchased.

We currently do not do exchanges. You will have to go through the return process and order a new product.

To return an item, please email returns@craveglobal.com and include:

1. Your order number
2. Name on the order
3. Email the order was made with
4. Your request.

If my items are damaged, defective or incorrect:

If you have received a damaged, defective, or incorrect item please email returns@craveglobal.com and include

1. Your order number
2. Name on the order
3. Email the order was made with  
4. Your request and most importantly
5. A photograph demonstrating the quality of the print or the damaged area of the item.

 

REFUND POLICY
Once your return is authorized and product is received, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

We have the right to cancel orders that abuse our terms & conditions. We will refund those orders suspected of fraud.  Plead read our terms & conditions carefully.